Note: This number is not for enquires relating to train times, complaints, and compensation etc. If your query relates to your rail journey please contact the appropriate train company.

West Midlands Railway - 0344 811 0133

Virgin Trains - 0333 103 1031

CrossCountry - 0344 811 0125

Chiltern Railways - 03456 005 165.

If you are interested in finding out more about West Midlands Rail Executive plans for the rail devolution of the West Midlands, please contact us at:

Phone - 0345 241 9458 

Please contact us with your general enquires between 0800-1800 Monday - Friday (except Wednesdays 1000-1800) and 0900 - 1300 on Saturdays. We are closed Sundays and bank holidays.


Malcolm Holmes
Toby Rackliff
Peter Sargant
Tom Painter
Ayannah Wilson
Hannah Williams
Gavin Smith
Roshida Sangha
Andrew Leo
Rachel Evans
Ishana Meadows
Richard Booth
Tawhida Yaacoub