Contact

Note: This number is not for enquires relating to train times, complaints, and compensation etc. If your query relates to your rail journey please contact the appropriate train company.

West Midlands Railway - 0344 811 0133

Virgin Trains - 0333 103 1031

CrossCountry - 0344 811 0125

Chiltern Railways - 03456 005 165.

If you are interested in finding out more about West Midlands Rail Executive plans for the rail devolution of the West Midlands, please contact us at:

Phone - 0345 241 9458 

Please contact us with your general enquires between 0800-1800 Monday - Friday (except Wednesdays 1000-1800) and 0900 - 1300 on Saturdays. We are closed Sundays and bank holidays.

Malcolm Holmes - Executive Director

Toby Rackliff - Strategic Lead, Rail Policy

Peter Sargant - Head of Rail Development

Tom Painter - Head of Franchise Management

Ayannah Wilson - Community and Stakeholder Engagement Officer

Hannah Williams - Franchise Delivery Officer

Gavin Smith - Rail Scheme Sponsor

Roshida Sangha - Personal Assistant

Andrew Leo - Rail Experience Manager

Rachel Evans -  Interim Rail Stakeholder Engagement Manager

Ishana Meadows - Team Organiser

Richard Booth - Rail Development Manager

Tawhida Yaacoub - West Midlands Stations Alliance Delivery and Fundraising Lead