This accessibility statement applies to content hosted on the
This website is run by West Midlands Combined Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We'll consider your request and get back to you in 10
There is more information about what we can provide and our process in our reasonable adjustments policy.
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact the Equalities Team:
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
We provide a text relay service for people who are D/deaf,
hearing impaired or have a speech impediment.
Our offices and travel shops have audio induction loops.
You can read more about reasonable adjustments we are able to provide.
West Midlands Combined Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
We've assessed the benefits of fixing issues with the West Midlands Rail Executive website. We will launch a new website by March 2021. We believe that fixing issues on the current website would be a disproportionate burden within the meaning of the regulations.
Some text does not use a sufficient weight.
Some images are missing alt-text, or use text which doesn't describe the image well.
Some buttons do not make sense out of context. For example, read more buttons.
Rail maps are provided as images, with no accessible alternative.
Most older PDF documents are not fully accessible to screen reader software.
Some interface elements do not have sufficient colour contrast. For example, buttons, text and hovering on buttons.
In some places you cannot scale the text without it disappearing. For example, on the contact page text will be cropped by the content box.
Text content is not written in plain English. When we publish new content, we'll make sure it meets accessibility standards.
The accessibility regulations
do not require us to fix PDFs or other documents published before
23 September 2018 if they're not essential to providing
our services. For example, we do not plan to fix the West
Midlands Railway Spirit Guide.
Any new PDFs or Word documents we publish will meet accessibility standards.
This statement was prepared on 11 September 2020. It was last
reviewed on 11 September 2020.
This website was last tested on 8 September 2020. The test was carried out by the Digital and Data department at West Midlands Combined Authority.
We used this approach to decide on a sample of pages to test: